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The feedback from the client should be given within 2 days, any delay after that will affect the expected deadline and timeframe.
If there is no feedback from the client for more than 1 month for no valid reason the project will be on hold and penalty of 5% of the project total cost will be levied on client to be paid before re commencement of project by allocation of resources to re execute project development.
If the client decides to resume on the work, then it will have to give the full right to Volive for giving a new start date based on the resource’s availability.
In the Design milestone, the client can give up to 3 rounds of modifications, where in Theme and Development milestones the client will have only 2 rounds of modifications.
After the flow approval at the end of the theme milestone, any change in the flow after that might be subject to an additional time and cost.
The official communication platform will be the email, and feedback not given through it won’t be considered as an authenticated medium.
Even if the communication or sharing of file or document is already done over the whatsapp, skype or other medium will be still needed to send it again officially as an email.
There is strictly no refund policy for the project once ithas been commenced by allocation of the resources to work on it.
Upon each milestone completion it is paid for respective invoice upon approvals of milestone hence there is no refund policy for project.